Aura Head Spa

Booking Your Service

All appointments made ONLINE.

You can book your appointment through this link :  BOOK ONLINE

We can accommodate up to 6 people at the same time based on our availability.

In order to book a credit card on file is required. The payment is taken in person at the end of your service.

Please note that minors are not permitted in our facility.  Aura Head Spa cannot assume responsibility for supervising minors. If a client arrives with a minor, their appointment will regrettably need to be canceled.

Please note that our facility and the services are not ADA compliant.

Pets are not allowed within the facility.

Parking 

There is a parking garage right behind Aura Head Spa located on Crescent Deck  (Click for location) ($2 per hrs)

Metered street parkings (Sundays FREE) are also available right next to Aura Head Spa on the streets South Fullerton and The Crescent. You can download the mobile app 'ParkMobile' to pay the park meters. 

Before Your Service

Please arrive 10- 15 mins before to your appointment to ensure leaving enough time for check-in procedure. 

It is advised that coming to your appointment with dirty&unwashed, fully detangled hair to get the best results. 

Please do not wear any jewelry and make up for your comfort. 

During Your Service

We request our clients to remain silent during their service for them to focus on relaxing and for the overall quality of the service.

Please put your phones on a silent mode during the service.

After Your Service

After your service, you can use our dedicated hair stations to dry and style your hair.  You can also Add-On Blow Dry to your service (In Advance) 

We DO NOT Blow Out&Style your hair like traditional hair salons but we Blow Dry.

You can pay at the reception at the end of your service by Card & Cash and leave tip by Card&Cash.

Cancellation, Rescheduling, No Show, Tardiness

Please note that any cancellation or rescheduling of appointments must be communicated AT LEAST 24 HRS prior to the original appointment time REGARDLESS OF THE REASON. Failure to provide the required notice may result in A FEE OF 50% OF THE SERVICE AMOUNT , which will be applied to the credit card on file. 
If a customer cancels their appointment within 3 HOURS of the scheduled time, the appointment will count as NO SHOW and full amount of the service will be charged.

 In the case of a customer failing to show up for an appointment, Aura Head Spa will charge 100% OF THE INTENDED SERVICE AMOUNT.

Please be aware that Aura Head Spa cannot guarantee service for any customer arriving more than 15 minutes late. While we may attempt to provide a shortened session if possible, the customer will still be expected to pay the price of the original service.
Please note that putting your contact information wrong is at your responsibility. Aura Head Spa will attempt to send all notifications about your booking to the contact information you provided. It is the customer's responsibility to honor the appointment, irrespective of whether or not a REMINDER&CONFIRMATION  message is received.

Hair Detangling Policy

At Aura Head Spa, we are dedicated to providing each client with a seamless, relaxing experience. For clients with straight, curly,  tightly coiled hair, or tangled/knots hair, We understand that detangling can sometimes require additional care. A light detangling session of up to 3-4 minutes is included in all experiences. However, if more time is required, we will proceed with the experience as planned, which may mean leaving hair partially tangled to maintain the flow of your visit.

For the best results, we recommend that clients arrive with fully detangled hair or book our Extra Detangling service in advance. Please note that if hair is severely matted or unmanageable, we may need to stop the experience, which will be charged in full.

Thank you for helping us provide a smooth and tranquil experience for all clients.

Pregnancy 

Head Spa is a safe practice for pregnancy. However we do not accept more than 6 Months (26 Weeks) pregnant women.

If you're comfortable lying down for 50-75 minutes and can sign a waiver before the service, you're welcome to enjoy our services during pregnancy.

Lost Items

Please note that Aura Head Spa is not responsible for lost or forgetten belongings.

Gift Cards

All gift card sales are FINAL. We do not offer refunds for eGift Cards or Physical Gift Cards. However, adjustments can be made in case of miswritten email addresses.

Value does not expire.